Q: Do you have a guide that I can download that will answer questions about upgrading my QuickBooks?

A: You bet! Click here for my free guide that provides details and insight on upgrading QuickBooks.

Q: Will I lose my data if I upgrade?

A: No, your data is safe! – QuickBooks has made the process of upgrading your software and your important company data very easy and pain-free. Once you install the new software, you will be asked to upgrade your data file. You will then be asked to make a backup copy, and QuickBooks does the rest for you.

Q: How many computers can access QuickBooks at one time?

A: Here is a breakdown of access limits – be sure to familiarize yourself with the licensing restrictions of QuickBooks as well!:

  • QuickBooks Pro for Windows – a maximum of 3 computers
  • QuickBooks Premier (and all industry versions such as Contractor, Manufacturing, etc.) – a maximum of 5 computers
  • QuickBooks Enterprise (and all industry versions such as Contractor, Manufacturing, etc.) – a maximum of 30 computers

Q: Can I get a download of the software instead of having the CD shipped out?

A: Yes you can. Once you click on the Buy Now button on my discounted QuickBooks software page, you will have the option to choose an instant download or have the CD shipped to you at no cost. There is a small additional charge if you want to get both the download and the CD.

Q: Is there free shipping on my order?

A: Yes, if you choose to order a CD instead of an instant download, there are no shipping charges.

Q: Is the upgrading process easy?

A: QuickBooks makes the process very easy to upgrade from an older version into a new version. See my guide for more details on the QuickBooks upgrade process.

Q: What if I’m not happy with my purchase?

A: QuickBooks offers a full 100% refund guarantee for any version of their software returned to them within 60 days of purchase. The makers of QuickBooks software want you to be delighted with your purchase. Please call 1-800-4-INTUIT to discuss your request for a refund. We are not able to process refunds through www.BetterBottomLine.com.

Q: Is sales tax charged on my purchase?

A: Yes, since all order fulfillment is handled directly by QuickBooks, they add the appropriate sales tax to your order at the time of shipment.

Q: How do I check my order status?

A: You can click here or call QuickBooks customer service directly at (800) 4-INTUIT

Q: Is payroll included with my purchase of QuickBooks?

A: No, payroll is a service that can be purchased separately. For all the details on QuickBooks payroll, click here.

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